Friedrich-Alexander-Universität Erlangen-Nürnberg

CRITICAL SUCCESS FACTORS OF OFFSHORE SOFTWARE DEVELOPMENT PROJECTS

Lehrstuhl für BWL, insb. Wirtschaftsinformatik III, Prof. Dr. Michael Amberg
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Research Areas

Competence Management

Dealing with competences is part of the management education for a long time. Competence management in contrast is by now only seldom content of scientific publications. Object of our research are web-based systems for competence-based aptitude consulting and for the coverage and administration of competences.

 

IT Economics

Innovative technologies, especially information technology are integrated in complex processes. Investors must assess the value of a system at a time when it is mostly unquantifiable. While a system is maturing it generates both quantifiable and unquantifiable value, e.g. higher workplace contentment, improved processes, superior customer satisfaction and a better corporate image. Within the scope of our research activities we explore to what extent traditional methods of investment appraisal could quantify qualitative value. It is obvious that organizations must identify approaches to the assessment of IT investments to ensure that investment generate the expected benefit.

 

IT Offshoring

In conjunction with the increasing globalization of procurement and distribution markets and the resulting growing intensity of competition caused by the market entry of new competitors companies search for new opportunities to organize their business activities profitable. Above all the increasing cost pressure, to be understood as a consequence of the globalization, proves to be problematic. According to statistics more than half of all software projects in Germany fail. Thereby the German economy looses a great potential. Furthermore necessary innovations which a high-price country as Germany needs to maintain its high standard of living are missing.

 

IT Strategy

IT influenced the business model and business operations of a multitude of companies decisively over the years since its existence. The term IT strategy comprehends all long-term planned, IT relevant actions of an organization which aim on the fulfillment of its business objectives. A precisely tailored, organization individual IT strategy can contribute significantly to the improvement of the existing competitive situation of an organization. Furthermore it offers the option to tap new potentials and develop new business segments.

 

Mobile Technologies and Services

Both the internet and conventional software solutions have meanwhile reached a development level, where the focus switches from the technical boundaries to logical boundaries of the design of the offered applications respectively services. Since intelligence behind an application or understanding of the user’s intension will be of great importance for future developments, this research area deals with this topic. Methods and approaches should be developed which enable to recognize situations and utilize the data derived from the situations to generate value added for user and provider.

 

Quality Management

Software quality is a significant factor of influence on the quality of current products and services. To guarantee respectively improve software quality particularly measures to increase the quality of processes are internationally approved. Within the scope of our research methods and models should be examined and developed which support the introduction of standards for the improvement of software process quality.

 

User Acceptance

The success of products and services often depends directly on the user’s acceptance. Only if the user accepts and utilizes a product or service it can be positioned successfully on the market. This success criterion is especially applicable on innovations, as their value is often not directly estimable. As innovative application we define software products and software-near services (data services) which offer in the broadest sense an – at least for the user subjectively felt – innovation in reference to the already on the market established products. New technologies often build the basis for such innovations which lead to innovative applications.


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