|
Aalders, R. (2001). The IT Outsourcing
Guide. Chichester: John Wiley & Sons.
Abbas, R., Dart, P., Kazmierczak, E., and O'Brien, F. (1998). Outsourcing
for Software Applications Development: Issues, Implications and Impact. Paper presented at the Seventh
European Conference on Information Systems, Copenhagen, Denmark.
Adelakun, O. (2004). IT Outsourcing Maturity Model. Paper presented at the Twelfth European
Conference on Information Systems, Turku, Finland.
Adelakun, O. and Jennex, M. E. (2003). Success Factors
for Offshore System Development. In: Journal of Information Technology Cases
and Applications, 5(3), 12-31.
Agrawal, M., Kishore, R., and Rao, H. R. (2000). A Comparative
Analysis of E-Commerce Governance Mechanisms. Paper presented at the Sixth Americas Conference on Information
Systems, Long Beach, USA.
Agrawal, M., Kishore, R., and Rao, H. R. (2001). The Role of
Intermediaries in Information Services Outsourcing: A Testbed for Simulation. Paper presented at the Seventh Americas
Conference on Information Systems, Boston, USA.
Agrawal, R. and Ye, F. (2003). Strategic Information Technology Partnerships in Outsourcing as a
Distinctive Source of Information Technology Value: A Social Capital Perspective. Paper
presented at the International Conference on Information Systems 2003, Seattle, USA.
Ahuja, M. K. and Balaji, S. (2005). Critical Team-Level Success Factors of Offshore Outsourced Projects:
A Knowledge Integration Perspective. Paper presented at
the 38th Hawaii International Conference on System Sciences, Hawaii, USA.
AIS. (2005a). About AMCIS. Retrieved August 8, 2005, from <http://amcis.aisnet.org/
intro.htm>.
AIS. (2005b). About ICIS. Retrieved August 8, 2005, from <http://icisnet.aisnet.org/
intro.shtml>.
Albert, G. and Thondavadi, N. (2004). Offshore
Outsourcing. Path to New
Efficiencies in IT and Business Processes. Bloomington:
1stBooks.
Alborz, S., Scheepers, R., and Seddon, P. B. (2004). Impact of
Configuration on IT Outsourcing Relationships. Paper presented at
the Tenth Americas Conference on Information Systems, New York City, USA.
Alexander, C. (2002). Outsourcing Information Systems: An
Alternative for Local Government.
Paper presented at the Eighth Americas Conference on Information Systems, Dallas, USA.
Allweyer, T., Besthorn, T., and
Schaaf, J. (2004). IT Outsourcing: Zwischen Hungerkur und Nouvelle Cuisine.
Retrieved February 4, 2005, from
<http://www.dbresearch.de/PRO
DDBR_INTERNET_DE-PROD/PROD0000000000073793.pdf>.
Amberg, M. (1999). Prozessorientierte betriebliche
Informationssysteme – Methoden, Vorgehen und Werkzeuge zu ihrer effizienten
Entwicklung. Berlin Heidelberg: Springer.
Amberg, M., Herold, G., Kodes, R.,
Kraus, R., and Wiener, M. (2005a). IT Offshoring – A
Cost-oriented Analysis. Paper presented at the Fourth Conference on Information
Science Technology and Management, Delhi, India.
Amberg, M., Hoßbach,
N., and Wiener, M. (2005b). IT Outsourcing – An Annotated Bibliography. Working Paper No. 1/2005,
Department for Business Information Systems III, Friedrich-Alexander University, Erlangen-Nuremberg.
Amberg, M., Schröder, M., and Wiener, M. (2005c). Competence-Based IT Outsourcing - An Evaluation of Models for
Identifying and Analyzing Core Competences. Paper presented at
the Eleventh Americas Conference on Information Systems, Omaha, USA.
Amberg, M. and Wiener, M. (2004a). Formen des
IT-Offshoring. Working Paper No. 4/
2004, Department for Business Information Systems III, Friedrich-Alexander University, Erlangen-Nuremberg.
Amberg, M. and Wiener, M. (2004b). Chancen
und Risiken des IT-Offshoring. Working Paper No. 1/2004,
Department for Business Information Systems III, Friedrich-Alexander University, Erlangen-Nuremberg.
Amberg, M. and Wiener, M. (2004c). Projektmanagement
im Rahmen des IT-Offshoring. Working Paper No. 8/2004,
Department for Business Information Systems III, Friedrich-Alexander University, Erlangen-Nuremberg.
Amberg, M. and Wiener, M. (2005). Kritische Erfolgsfaktoren für
Offshore-Softwareentwicklungsprojekte. Explorative study, Department for Business
Information Systems III, Friedrich-Alexander University, Erlangen-Nuremberg.
Amoribieta, I., Bhaumik, K., Kanakamedala, K., and
Parkhe, A. D. (2001). Programmers Abroad: A Primer on Offshore Software
Development. In: The McKinsey Quarterly, 2001,
Number 2.
Ang, S., Koh, C., and Tay, C. (1999). Managing Vendor-Client Expectations in IT Outsourcing: A Psychological
Contract Perspective. Paper presented at the International Conference
on Information Systems 1999, Charlotte, USA.
Ang, S. and Slaughter, S. (1998). Organizational Psychology and
Performance in IS Employment Outsourcing and Insourcing. Paper presented at the 31st Hawaii
International Conference on System Sciences, Hawaii, USA.
Ang, S. and Straub, D. W. (1998). Production and Transaction Economies and IS Outsourcing: A Study of
the U.S. Banking Industry. In: MIS Quarterly, 22(4), 535-552.
Anthony, R. N. (1965). Planning and
Control Systems: A Framework for Analysis. Cambridge: Harvard University Press.
Anthony, R. N., Dearden, J., and
Vancil, R. F. (1972). Management Control
Systems. Homewood: Irwin.
Antunes, D., Audy, J. N., Marczak, S. S., and Sá, L. (2003). Quality
Management as a Competitive Strategy in a Distributed Software Development
Environment. Paper presented
at the Ninth Americas Conference on Information Systems, Tampa, USA.
Aranda, E., Aranda, L., Demirkan, H.,
Goul, M., and Soper, D. S. (2005). A Vector-Based,
Content-Analytic Methodology for Comparing Negotiated IT Service Level
Agreements. Paper presented at the Eleventh Americas Conference on Information
Systems, Omaha, USA.
Arce E. and Flynn D. (1997). A CASE Tool to Support Critical Success
Factors Analysis in IT Planning and Requirements Determination. In: Information
and Software Technology, 39, 311-321.
Arora, A. and
Gambardella, A. (2004). The Globalization of the Software Industry: Perspectives
and Opportunities for Developed and Developing Countries. Retrieved June
5, 2005,
from <http://www.nber.org/papers/w10538>.
AT Kearney (2003). Offshoring Financial Services – Auf
dem Weg zum globalen Geschäftsmodell. Unpublished paper, AT Kearney.
Atthirawong, W. and McCarthy, B. (2001). Critical Factors in International Location Decisions: A Delphi Study. Paper presented at the Twelfth Annual Conference of the Production
and Operations Management Society, Orlando, USA.
Au, W.-H., Chan, K. C. C., Leung, H.
K. N., and Li, M. S. (2001). Outsourcing Tools for
IT. Paper presented at the Seventh Americas Conference on Information
Systems, Boston, USA.
Aubert, B. A., Corbitt, B. J., and Rouse, A. (2001). Perspectives
on IT Outsourcing Success: Covariance Structure Modelling of a Survey of
Outsourcing in Australia. Paper
presented at the Ninth European Conference on Information Systems, Bled, Slovenia.
Aubert, B. A., Dussault, S., Patry,
M., and Rivard, S. (1999). Managing the Risk of IT
Outsourcing. Paper presented at the 32nd Hawaii International Conference on
System Sciences, Hawaii, USA.
Aubert, B. A., Houde, J.-F., Patry, M., and Rivard, S. (2003). Characteristics
of IT Outsourcing Contracts.
Paper presented at the 36th Hawaii International Conference on System Sciences,
Hawaii, USA.
Aubert, B. A., Patry, M., and Rivard, S. (1998). Assessing the
Risk of IT Outsourcing.
Paper presented at the 31st Hawaii International Conference on System Sciences,
Hawaii, USA.
Aubert, B. A., Patry, M., Rivard, S., and Smith, H. (2001). IT
Outsourcing Risk Management at British Petroleum. Paper presented at the 34th Hawaii International Conference on
System Sciences, Hawaii, USA.
Aubert, B. A. and Roy, V. (2000). A Resource Based View of the Information Systems Sourcing Mode. Paper
presented at the 33rd Hawaii International Conference on System Sciences, Hawaii, USA.
Audy, J. N., Avritchir, J., Evaristo, R., and Prikladnicki, R.
(2004). A Maturity Model for Offshore Insourcing: A Research Proposal. Paper presented at the Tenth
Americas Conference on Information Systems, New York City, USA.
Audy, J. N., Avritchir, J., Marczak, S. S., and Sá, L. (2003). Effectivness
of Fiscal Incentives to Attract IT Investments: A Brasilian Case. Paper presented at the Ninth
Americas Conference on Information Systems, Tampa, USA.
Avritchir, J., Evaristo, R., Nicolas, J. L., and Prikladnicki, R.
(2005). Wholly Owned Offshore Subsidiaries for IT Development: A Program of
Research. Paper presented
at the 38th Hawaii International Conference on System Sciences, Hawaii, USA.
Babbitt, T. G., Burke, J., and
Karhade, P. (2004). The Effect of Organizational,
Worker and Project Characteristics on the IT Project Outsourcing Decision. Paper
presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Badii, A. (1998). Information Relationship and Symmetry
Management as Critical Long-term Success Factors in Outsourcing IS/IT Systems
and Services Provision.
Paper presented at the Fourth Americas Conference on Information Systems, Baltimore, USA.
Bahli, B. (2004). Toward a capability maturity model for the
management of outsourcing information services. Paper presented at the Tenth Americas Conference on
Information Systems, New York City, USA.
Bahli, B. and Rivard, S. (2001). An Assessment of Information Technology Outsourcing Risk. Paper
presented at the International Conference on Information Systems 2001, New Orleans, USA.
Bahli, B. and Rivard, S. (2003). A Validation of Measures Associated with the Risk Factors in
Information Technology Outsourcing. Paper presented at the 36th Hawaii International
Conference on System Sciences, Hawaii, USA.
Balaji, S. and Brown, S. A. (2005). Strategic IS Sourcing and
Dynamic Capabilities: Bridging the Gap. Paper presented at the 38th Hawaii International Conference on
System Sciences, Hawaii, USA.
Barat J. (1992). Scenario Playing for Critical Success Factor
Analysis. In: Journal of Information
Technology, 7, 12-19.
Barney, J. B. (1991).
Firm Resources and Sustained Competitive Advantage, In: Journal of Management, Vol. 17, No. 1, 99-120.
Barney, J. B. (2002). Gaining and Sustaining Competitive Advantage, Second Edition. New Jersey:
1stBooks.
Baroudi, J. J. and Orlikowski, W. J. (1991). Studying Information
Technology in Organizations: Research Approaches and Assumptions. In: Information Systems Research, 2(1),
1-28.
Barret, M., Hinings, B., Krishna, S., and Sahay, S. (1997). The Process of Building GSO Relationships: The Experience of a
Multinational Vendor with Indian Contractors. Paper presented at
the International Conference on Information Systems 1997, Atlanta, USA.
Barthelemy, J. (2001). The Hidden Costs of IT Outsourcing. In: MIT
Sloan Management Review, 42(3), 60-69.
Barua, A., Susarla, A., and Whinston, A. B. (2002). Multitasking
and Incentives in Application Service Provider Contracts for Customer
Relationship Management.
Paper presented at the Eighth Americas Conference on Information Systems, Dallas, USA.
Barua, A., Susarla, A., and Whinston, A. B. (2003). Understanding
the Service Component of Application Service Provision: An Empirical Analysis
of Satisfaction with ASP Services. In: MIS Quarterly, 27(1), 91-123.
Bavarian Chamber of Commerce and Industry (2002). Offshore IT für den
Mittelstand. Leitfaden
zur Schaffung und Sicherung von Arbeitsplätzen durch offshore IT Entwicklung im
Rahmen der Internationalisierung des Mittelstandes in Bayern. Retrieved September 24, 2004, from <http://www.software-offensive-bayern.de/pdf/OffshoreIT.pdf>.
Baxter, R. J. (2003). The Impact of Information Systems
Outsourcing on Internal and External Firm Knowledge. Paper presented at the Ninth Americas Conference on Information
Systems, Tampa, USA.
Beath, C. M. and Walker, G. (1998). Outsourcing Application
Software: A Knowledge Management Perspective. Paper presented at the 31st Hawaii International Conference on
System Sciences, Hawaii, USA.
Beck, R., Nauss, R., Smith, L., and Subramanian, A., (2001). Developing
Outsourcing Strategies for MIS: A Mathematical Programming Approach. Paper presented at the 34th Hawaii
International Conference on System Sciences, Hawaii, USA.
Beeler, F. (2004). Wussten Sie nicht, dass Ihre
Wettbewerber bereits die Vorteile des Offshore Software-Outsourcing nutzen.
Retrieved April
28, 2004,
from <http://www.kmuinno
vation.com/ratgeber/offshore-software-outsourcing.htm>.
Behrendt, I. (2002). Herausforderungen an Kommunikationsformen und -infrastruktur.
In: Krystek, U. and Zur, E. (Eds.), Handbuch
Internationalisierung. Globalisierung – eine Herausforderung für die
Unternehmensführung, Berlin Heidelberg: Springer, 683-700.
Benamati, S. and Mahaney, R. (2004).
The Future Job Market for Information System
Graduates. Paper presented at the Tenth Americas Conference on Information Systems,
New York City, USA.
Benamati, J. and Rajkumar, T. M.
(2001). Understanding the Outsourcing Decision. Paper
presented at the Seventh Americas Conference on Information Systems, Boston, USA.
Benamati, J. and Rajkumar, T. M.
(2003). An Empirical Study of the Applicability of
the Technology Acceptance Model to Application Development Outsourcing
Decisions. Paper presented at the Ninth Americas Conference on Information
Systems, Tampa, USA.
Berger, A., Hodel, M. and Risi, P. (2004). Outsourcing realisieren. Wiesbaden: Vieweg.
Bergweiler, U. (2002). Globales IT-Outsourcing –
die Realisierung von Visionen. In: Köhler-Frost, W. (Ed.), Allianzen und
Partnerschaften im IT-Outsourcing, Berlin: KS-Energy, 104-121.
Beulen, E. and Ribbers, P. (2002). Managing Complex IT Outsourcing-Partnerships. Paper
presented at the 35th Hawaii International Conference on System Sciences, Hawaii, USA.
Beulen, E. and Ribbers, P. (2003). IT Outsourcing Contracts: Practical Implications of the Incomplete
Contract Theory. Paper presented at the 36th Hawaii International Conference on
System Sciences, Hawaii, USA.
Beyah, G. and Gallivan, M. (2001). Knowledge Management as a Framework for Understanding Public Sector
Outsourcing. Paper presented at the 34th Hawaii International Conference on
System Sciences, Hawaii, USA.
Bhavini, D., Currie, W. L., Khan, N., and Vishanth, W. (2003). Evaluating
Offshore IT Outsourcing in India: Supplier and Customer Scenarios. Paper presented at
the 36th Hawaii International Conference on System Sciences, Hawaii, USA.
Birkin, S. J., Gill, T. G., and
Steigner, G. (2002). Make or Buy or Bag IT: The SREF
Framework for Analyzing IT Outsourcing Decisions. Paper presented at
the Eighth Americas Conference on Information Systems, Dallas, USA.
BITKOM (2005). Leitfaden Offshoring. Retrieved August 23, 2005, from <http://www.bit
kom.org/files/documents/BITKOM_Leitfaden_Offshoring_31.01.05.pdf>.
Bittner, A. (2002). Interkulturelle Kompetenz und internationales Denken. In: Krystek, U. and Zur, E. (Eds.), Handbuch Internationalisierung.
Globalisierung – eine Herausforderung für die Unternehmensführung, Berlin
Heidelberg: Springer, 763-776.
Blau, P. (1964). Exchange and Power in Social Life. New York: Wiley.
Bleek, W.-G., Jackewitz, I., and Pape, B. (2003). Matching Needs - Application Service Providing
for Asynchronous Learning Networks.
Paper presented at the 36th Hawaii International Conference on System Sciences,
Hawaii, USA.
Bødker, K. (2002). IS Development In An Outsourcing Context -
Revisiting The IS Outsourcing Bandwagon. Paper presented at the Tenth European Conference on
Information Systems, Gdansk, Poland.
Boes, A. (2004). Industrialisierung und Internationalisierung von IT-Dienstleistungen.
Retrieved January 10, 2005,
from <http://www.arb-it2.de/docs/Boes2004_Arbeitspapier7.
pdf>.
Boes, A. and Schwemmle, M. (2004). Herausforderung Offshoring.
Internationalisierung und Auslagerung von IT-Dienstleistungen. Düsseldorf:
Hans-Böckler-Stiftung.
Böhm, C. (2003a). Guidebook
on Offshore IT Project Delivery. Summary on the Offshore IT Practice from a
German Perspective. Retrieved May 25, 2005, from <http://www.trans
crit.com/de/publication/Guidebook-preview.pdf>.
Böhm, C. (2003b). What
Makes Offshore IT Different. Retrieved May 25, 2005, from <http:
//www.competence-site.de/offshore.nsf/7A15926FA7432764C1256E62002B10CD/$File
/transcrit-offshore-intro.pdf>.
Böhmann, T., Gottwald, R., and Krcmar, H. (2005). Towards Mass-Customized IT Services: Assessing a Method for
Identifying Reusable Service Modules and its Implication for IT Service
Management. Paper presented at the Eleventh Americas Conference on Information
Systems, Omaha, USA.
Boland, R. (1993).
Accounting and the Interpretive Act. In: Accounting
Organizations and Society, 18(2/3), 125-146.
Bonoma, T. (1985).
Case Research in Marketing: Opportunities, Problems and a Process. In: Journal of Marketing Research, 2(2),
199-208.
Boos, F. and Jarmai,
H. (1994). Kernkompetenzen – gesucht
und gefunden. In: Harvard Business
Manager, April 1994, 19-26.
Bräutigam, P. (2004). IT-Outsourcing.
Eine Darstellung aus rechtlicher, technischer, wirtschaftlicher und
vertraglicher Sicht. Berlin: Erich Schmidt.
Brancheau, J., Janz, B., and Wetherbe J. (1996). Key Issues in Information Systems Management: 1994-95 SIM Delphi Result. In: MIS Quarterly, 20(2), 225-242.
Bratthall, L. and
Jorgensen, M. (2002). Can You Trust a Single Data Source Exploratory Software
Engineering Case Study? In: Empirical
Software Engineering, 7, 9-26.
Brewer, J. and Hunter, A. (2003). Multimethod Research
in Sociology. In:
Tashakkori, A. and Teddlie, C. (Eds.), Handbook of Mixed Methods in Social and Behavioral
Research. Thousand Oaks: Sage, 577-594.
Brodsky, L. and Tan, Y.-H. (2003). A Risk Management of ASPs. Paper presented at
the Eleventh European Conference on Information Systems, Naples, Italy.
Brooks, N. (2004). IT Outsourcing: A Framework for Examining
Workforce Challenges. Paper
presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Broß, P. (2005). Herausforderungen
an Unternehmen und Politik – Chancen und Risiken aus politischer Sicht für
Offshoring. Speech delivered
at the conference „Chancen und Risiken von
Software-Offshoring“, February 11, 2005, Munich.
Brown, L. K., Deemple, T., and Seltsikas, P. (2003). Maintaining
a CLASP (Customer Leveraged Application Service Provision) on Application
Service Providers: A Lesson From German SMEs to ASPs. Paper presented at the Eleventh European Conference on Information
Systems, Naples, Italy.
Brown, D. and Wilson, S. (2005). The Black Book of
Outsourcing - How to Manage the Changes, Challenges and Opportunities. New Jersey: John
Wiley & Sons.
Bruno, A. and Leidecker, J. (1984). Identifying and Using Critical Success Factors. In: Long Range Planning, 17(1), 23-32.
Bryson, N. and Ngwenyama, O. K. (1999). Making the Information Systems
Outsourcing Decision: A Transaction Cost Approach to Analyzing Decision
Problems. In: European Journal of
Operational Research, Vol. 115, 351-367.
Bu, N. and King, R. C. (2003). The Psychological Contract Comparison Between USA and Chinese Professionals. Paper presented at
the Ninth Americas Conference on Information Systems, Tampa, USA.
Buchta, D., Linß, H., Röder, H., and Ziegler, R.
(2004). IT-Offshoring und Implikationen
für den Standort Deutschland. Unpublished paper, AT Kearney.
Büning, H., Haedrich, G., Kleinert,
H., and Kuß, A. (1981). Operationale
Verfahren der Markt- und Sozialforschung – Datenerhebung und Datenanalyse. Berlin: Walter de Gruyter.
Carr, N. G. (2004). Does It Matter? Boston: Harvard Business School Press.
Carvalho J., Esteves J. and Ramos I. (2002). Use of Grounded Theory in Information Systems
Area: An Exploratory Analysis. Paper presented at the European Conference on Research Methods (ECRM),
Reading, UK.
Case, K. E. and Fair, R. C. (1999). Principles of Economics, Fifth Edition. Upper Saddle River:
Prentice-Hall.
Chan, E., Gorla, N., and Oswald, P.
(2002). Determinants of IS Outsourcing Decision: Development
of an Integrated Model and Test. Paper presented at the Eighth Americas Conference
on Information Systems, Dallas, USA.
Chandler, A. D. (1962). Strategy and Structure. Cambridge: MIT Press.
Chaudhury, A., Kishore, R., Nam, K.,
Rajagopalan, S., and Rao, H. R. (2003). A Relationship Perspective on IT
Outsourcing. In: Communications of the ACM, 46(12), 87-92.
Chen, Q., Lin, B., and
Tu, Q. (2002). Global IT/IS Outsourcing: Expectations, Considerations and
Implications. In: Advances in
Competitiveness Research, 10(1), 100-111.
Chen, Y.-C. (2002). Managing E-Government Outsourcing Projects:
Lessons from U.S. Local Government. Paper presented at the Eighth Americas
Conference on Information Systems, Dallas, USA.
Chen, Y.-C. (2005). Information Technology Outsourcing Contracts:
An Empirical Analysis on Contract Structure and Performance Implications. Paper presented at the Eleventh
Americas Conference on Information Systems, Omaha, USA.
Chen, Y.-C. and Gant, J. (2001). Transforming E-Government Services: The Use of Application Service
Providers in U.S. Local Governments. Paper presented at the Seventh Americas
Conference on Information Systems, Boston, USA.
Chen, Y.-S., Houston, A. L., Watson, E., and Yao, Y. (2003). An
Integrative Model of Clients' Decision to Adopt an Application Service Provider. Paper presented at the Ninth Americas
Conference on Information Systems, Tampa, USA.
Chi-wai, K. R., Huynh, M. Q., Lee, J.-N. and Pi, S.-M. (2000). The Evolution of Outsourcing Research: What
is the Next Issue? Paper presented at
the 33rd Hawaii International Conference on System Sciences, Hawaii, USA.
Choudhury, V. and Sabherwal, R. (2003). Portfolios of Control in
Outsourced Software Development Projects. In: Information Systems Research,
14(3), 291-314.
Chung, Y.-S. (2000). The Effect of Conflict Resolution Methods on
the Implementation of IS Outsourcing.
Paper presented at the Sixth Americas Conference on Information Systems, Long Beach, USA.
Chylla, P., Graack, C., and Rusch, G.-K. (2004). Gestaltung von IT-Outsourcing-Projekten. In:
Gründer, T. (Ed.), IT Outsourcing in der Praxis - Strategien,
Projektmanagement, Wirtschaftlichkeit, Berlin: Erich Schmidt, 269-280.
Cliff, S. (2004). Badly-managed
Offshore Software Development Costs Firms Millions. In: Computer Weekly, June 15, 2004, 5.
Coase, R. H. (1937).
The Nature of the Firm. In: Economica,
Vol. 4, November, 386-405.
Corbin, J. and Strauss, A. (1990). Basics of Qualitative
Research: Grounded Theory Procedures and Techniques. London: Sage.
Corbitt, B. J. and Hanisch, J.
(2004). Requirements Engineering During Global
Software Development: Some Impediments to the Requirements Engineering Process:
A Case Study. Paper presented at the Twelfth European Conference on Information
Systems, Turku, Finland.
Creswell J. (2003). Research Design: Qualitative, Quantitative,
and Mixed Methods Approaches, Second
Edition. London: Sage.
Crofts, M. and Swatman, P. (2002). Investigating Information Systems Analysts' Possession of Tacit
Organisational Knowledge. Paper presented at the 35th Hawaii
International Conference on System Sciences, Hawaii, USA.
Cullen, S., Seddon, P. B., and Willcocks, L. (2001). Information
Technology Outsourcing Practices in Australia. Deloitte
Touche Tohmatsu, Melbourne, Australia.
Cullen, S., Seddon, P. B., and Willcocks, L. (2002). Does Dombergers
Theory of the Contracting Organization Explain Satisfaction with IT
Outsourcing? Paper presented at the International Conference on Information
Systems 2002, Barcelona, Spain.
Cullen, S. and Willcocks, L. (2003). Intelligent IT
Outsourcing - Eight Building Blocks to Success. Oxford: Elsevier
Butterworth Heinemann.
Currie, W. L. (2000). Expanding IS Outsourcing Services Through
Application Service Providers.
Paper presented at the Eighth European Conference on Information Systems, Vienna, Austria.
Currie, W. L. (2003). Value Creation from Application Service
Provisioning: Lessons from Four Vendor Firms. Paper presented at the International Conference on Information
Systems 2003, Seattle, USA.
Currie, W. L. and Desai, B. (2003). The Application Service Providers
Business Model: Issues and Challenges.
Paper presented at the Ninth Americas Conference on Information Systems, Tampa, USA.
Currie, W. L., Guah, M., and Khan, N., (2003). Developing a Model
for Offshore Outsourcing.
Paper presented at the Ninth Americas Conference on Information Systems, Tampa, USA.
Currie, W. L., Khan, N., and Weerakkody, V. (2003). Offshore
Information Systems Outsourcing: Strategies and Scenarios. Paper presented at the Eleventh
European Conference on Information Systems, Naples, Italy.
Currie, W. and Seltsikas, P. (2002).
Evaluating the Application Service Provider (ASP)
Business Model: The Challenge of Integration. Paper presented at
the 35th Hawaii International Conference on System Sciences, Hawaii, USA.
Daniel, D. R. (1961). Management
Information Crisis. In: Harvard Business Review,
111-116.
Das, A., Lee, P., and Soh, C.
(1999). Client Satisfaction with Outsourced IT
Services: A Transaction-Cost Approach. Paper presented at
the International Conference on Information Systems 1999, Charlotte, USA.
Davenport, T. H.
(2005). The Coming Commoditization of Processes. In: Harvard Business
Review, 83(6), 100-108.
Davidson, M. V. (2002). Information Technology Facilitating
Interorganizational Learning in an IT Outsourcing Collaboration: An Examination
of Transparency and Receptivity.
Paper presented at the Eighth Americas Conference on Information Systems, Dallas, USA.
Davidson, M. V. and Olfman, L. (2004). The Impact of Information
and Communication Technology Use on Interorganizational Learning in an IT
Outsourcing Collaboration.
Paper presented at the 37th Hawaii International Conference on System Sciences,
Hawaii, USA.
Davies, P. (2004). What’s this India Busniness? Offshore Outsourcing,
and the Global Service Revolution. Boston London: Nicholas Brealey International.
Davis, J. B. (2005). Insights from a Real Options Approach to
Evaluate IT Sourcing Decisions.
Paper presented at the Eleventh Americas Conference on Information Systems, Omaha, USA.
Davis, G. B., Ein-Dor, P., King, W. R.,
and Torkzadeh, R. (2004). Information Technology
Offshoring: Prospects Challenges, Educational Requirements, and Curriculum
Implications. Paper presented at the International Conference on Information
Systems 2004, Washington D.C., USA.
Dawley, D. L. and Rajkumar, T. M. (1998). Problems and Issues in
Offshore Development of Software. In: Lacity, M. C. and Willcocks, L. P. (Eds.),
Strategic Sourcing of Information Systems. Perspectives and Practices.
Chichester: John Wiley & Sons, 369-386.
Dayasindhu, N. (2004). Information Technology Enabled Process
Outsourcing and Reengineering: Case Study of a Mortgage Bank. Paper presented at the Tenth
Americas Conference on Information Systems, New York City, USA.
Daylami, N., Olfman, L., Ryan, T., and Shayo, C. (2005). Determinants
of Application Service Provider (ASP) Adoption as an Innovation. Paper presented at the 38th Hawaii
International Conference on System Sciences, Hawaii, USA.
De Looff, L. A.
(1997). Information Systems Outsourcing
Decision Making: A Managerial Approach. Hershey: Idea Group Publishing.
Delmonte, A. J. and McCarthy, R. V. (2003). Offshore Software Development: Is the
Benefit Worth the Risk? Paper presented at the Ninth Americas Conference on Information Systems, Tampa, USA.
Dertz, W., Hu, Q., and Moe, C. E.
(2003). Influential Factors in IT Sourcing Decisions
of Norwegian Public Sector: An Exploratory Study. Paper presented at
the Ninth Americas Conference on Information Systems, Tampa, USA.
Dess, G. and Robinson, R. (1984). Measuring Organizational
Performance in the Absence of Objective Measures. In: Strategic Management Journal, 5, 265-285.
Dewire, D. T. (2001). ASPs: Applications for Rent. Paper presented at the Seventh
Americas Conference on Information Systems, Boston, USA.
Dharwadkar, R. and Vitharana, P. (2002). Software Application
Outsourcing Contracts: An Agency Theory Perspective. Paper presented at the International Conference on Information
Systems 2002, Barcelona, Spain.
Dibbern, J., Goles,
T., Hirschheim, R., and Jayatilaka, B. (2004). Information Systems Outsourcing:
A Survey and Analysis of the Literature. In: The DATA BASE for Advances in Information Systems, Fall 2004, 35(4),
6-102.
DiRomualdo, A. and Gurbaxani, V.
(1998). Strategic Intent for IT Outsourcing. In: Sloan
Management Review, 39(4), 67-80.
Dubey, P. (2003). The Voyage
East. An Executives’ Guide to Offshore Outsourcing. New York Lincoln Shanghai: iUniverse.
Duncan, N. B. (1998). Beyond Opportunism: A Resource-based View
of Outsourcing Risk. Paper
presented at the 31st Hawaii International Conference on System Sciences, Hawaii, USA.
Dutta, A. and Roy, R. (2005). Offshore Outsourcing: Counteracting Forces and Their Dynamic Effects. Paper
presented at the 38th Hawaii International Conference on System Sciences, Hawaii, USA.
Dvir, D., Lipovetsky, S., Shenhar, A., and Tishler, A. (1996).
Identifying Critical Success Factors in Defense Development Projects: A
Multivariate Analysis. In: Technological
Forecasting and Social Change, 51(2), 151-171.
Dwyer, S., Ellis, T. S., Stephens, C., and Whitten, G. D. (2004). Discontinuations
of Application Development Outsourcing Contracts. Paper presented at the Tenth Americas Conference on Information
Systems, New York City, USA.
ECIS. (2005). ECIS History. Retrieved August 22, 2005, from <http://www.ecis2005.de/
history.html>.
Edge, G. M., Hiscocks, P. G., Klein,
J. A., and Plasonig, G. (1995). Technologiekompetenz
and Skill-basierter Wettbewerb. In: Zahn, E. (Ed.), Handbuch Technologiemanagement, Stuttgart: Schäffer-Poeschel,
185-217.
Edge, G. M., Kass, T., and Klein, J.
A. (1991). Skill-based Competition. In: Journal
of General Management, 16, 1-15.
Eichelmann, T., Fredriksson, T.,
Sauvant, K. P., and Schneidereit, F. (2004). Service Offshoring Takes Off in Europe – In Search of Improved Competitiveness. Retrieved December 4, 2004, from <http://www.rolandberger.com/press/en/media/releases/RB_Servi
ce_offshoring_20040616.pdf>.
Ellegard, C. and Grunert, K. (1993).
The Concept of Key Success Factors: Theory and Method. In:
Baker, M. (Ed.), Perspectives on
Marketing Management, Chichester: Wiley, 245-274.
Emerson, R. (1972). “Exchange
Theory, Part I: A Psychological Basis for Social Exchange” and “Exchange
Theory, Part II: Exchange Relations and Network Structures”. In: Berger, J.,
Zelditch, M., and Anderson, B. (Eds.), Sociological
Theories in Progress, New York: Houghton Mifflin.
Esteves, J. (2004). Definition and Analysis of Critical Success
Factors for ERP Implementation Projects. Doctoral thesis at the Universitat
Politècnica de Catalunya, Spain.
Esteves, J. and Pastor, J. (1999). An ERP Lifecycle-based Research Agenda. Paper presented at the
First International Workshop on Enterprise Management Resource and Planning
Systems EMRPS, Venice, Italy, 359-371.
Esteves, J. and Pastor, J. (2000). Towards the Unification of Critical Success Factors for ERP
Implementations. Paper presented at the Tenth Annual BIT
Conference, Manchester, UK.
Fairchild, A. M. (2004). Information Technology Outsourcing (ITO)
Governance: An Examination of the Outsourcing Management Maturity Model. Paper presented at the 37th Hawaii
International Conference on System Sciences, Hawaii, USA.
Faix, A.
and Kupp, M. (2002). Kriterien und Indikatoren zur Operationalisierung
von Kernkompetenzen, In: Bellmann, K., Freiling, J., Hammann, P., and
Mildenberger, U. (Eds.), Aktionsfelder
des Kompetenz-Managements, Wiesbaden: DUV, 59-83.
Falaleeva, N. (2003). Antecedents of IS Backsourcing. Paper presented at the Ninth
Americas Conference on Information Systems, Tampa, USA.
Farag, N. I. and Krishnan, M. S.
(2003). The Market Value of IT Outsourcing
Investment Announcements: An Event-Study Analysis. Paper presented at
the Ninth Americas Conference on Information Systems, Tampa, USA.
Farrell, D. (2004a). Can Germany Win from Offshoring? Unpublished paper, McKinsey & Company.
Farrell, D. (2004b). Beyond Offshoring: Assess Your Company’s Global
Potential. In: Harvard Business Review,
December 2004, 82-90.
Federal Ministry for Education and Research (2004). KMU-Förderberatung des BMBF. Regelungen der EU. Retrieved September 4, 2005, from
<http://www.kmu-info.bmbf.de/
rahmenbed_eu.htm>.
Feeny, D. F., Lacity, M., and Willcocks, L. P. (2005). Taking the
Measure of Outsourcing Providers. In: MIT Sloan Management Review, 46(3), 41-48.
Feeny, D. F. and Willcocks, L. P. (1998). Core IS Capabilities for
Exploiting Information Technology. In: Sloan Management Review, 39(3), 9-21.
Ferber, R. (2003). Reduktion von Wörtern auf ihre
Grundformen. Retrieved July
14, 2005,
from <http://information-retrieval.de/irb/ir.part_1.chapter_3.section_2.subdiv1_1.html>.
Ferguson, J. and Khandewal,
V. (1999). Critical Success Factors (CSF)
and the Growth of IT in Selected Geographic Regions. Paper presented at the
Hawaii International Conference on System Sciences, Hawaii, USA.
Fischer, D. and Schumacher, O.
(2004). Offshore-IT. Bündelung von Kompetenzen zur IT-Unterstützung für den
Mittelstand. Retrieved April 28, 2004, from <http://www.
competence-site.de/mittelstand.nsf/0/727b3a3b56abecaac1256e2b0065a714?OpenDocu
ment>.
Fjermestad, J. and Saitta, J. A. (2005). IT Outsourcing: A Strategic Management Framework. Paper presented
at the Forth ISOneWorld
Conference, Las Vegas, USA.
Franke, J. and Gewald, H. (2005). A Comparison of the Risks in Information Technology Outsourcing and
Business Process Outsourcing. Paper presented at the Eleventh Americas
Conference on Information Systems, Omaha, USA.
Friedrich, S. A., Handlbauer, G., Hinterhuber, H.
H., and Stuhec, U. (1996). The Company as a Cognitive System
of Core Competences and Strategic Business Units. In: Strategic Change, Vol. 5, 223-238.
Fritsch, M. and Stimmer, J. (2004). Offshoring und Business Process Outsourcing. White paper, Booz Allen Hamilton, July 2004.
Gallaugher, J. and Stoller, G. (2003). Software Outsourcing in Vietnam: A Case Study of a Local Pioneer. Paper presented at
the Ninth Americas Conference on Information Systems, Tampa, USA.
Gallivan, M. J. and Oh, W. (1999). Analyzing IT Outsourcing
Relationships as Alliances among Multiple Clients and Vendors. Paper presented at the 32nd Hawaii
International Conference on System Sciences, Hawaii, USA.
Gallivan, M. J. and Oh, W. (2004). An Empirical Assessment of Transaction Risks of IT Outsourcing
Arrangements: An Event Study. Paper presented at the 37th Hawaii International
Conference on System Sciences, Hawaii, USA.
Garner, C. A. and Schwartz, T. (2004). Offshoring in the Service Sector: Economic Impact and Policy Issues.
In: Economic Review (Federal Reserve Bank
of Kansas City), 89 (3), 7-29.
Ge, L. and Konana, P. C. (2004). Global Sourcing of IT-enabled Business Processes: The Rationale of
Unbundling and Locating. Paper presented at the Tenth Americas Conference
on Information Systems, New York
City, USA.
Gebelt, M., Hu, Q.,
and Saunders, C. (1997). Research Report: Diffusion of Information Systems
Outsourcing: A Reevaluation of Influence Sources. In: Information Systems Research, 8(3), 288-301.
Gefen, D. and Senn, J. A. (1998). The Correlation Between Outsourcing and the Business Value of
Information Technology. Paper presented at the Fourth Americas
Conference on Information Systems, Baltimore, USA.
Gefen, D. and Senn, J. A. (1999). The Relation Between Outsourcing and the Return from Corporate IT
Spending: Perceptions From Practitioners. Paper presented at
the 32nd Hawaii International Conference on System Sciences, Hawaii, USA.
Geng, X., Lin, L., and Whinston, A.
B. (2005). A Sender-Receiver Framework for Knowledge
Transfer. In: MIS Quarterly, 29(2), 197-219.
George, J. F., Valacich, J. S., and
Valor, J. (2004). Does Information Systems Still Matter? Lessons for a
Maturing Discipline. Paper presented at the International Conference on Information
Systems 2004, Washington, D.C., USA.
Ghemawat, P. (2001). Distance Still Matters: The Hard Reality of
Global Expansions. In: Harvard Business
Review, 79 (8), 137-147.
Gibbs, G. R. (2002). Qualitative
Analysis with Nvivo. Buckingham: Open University Press.
Gibson, N., Holland, C., and Light, B. (1999). A Critical Success Factors Model for Enterprise Resource
Planning Implementation. Paper presented at the European Conference on
Information Systems, Copenhagen, Denmark.
Glaser, B. G. and Strauss, A. L. (1967). The Discovery of Grounded Theory. Chicago: Aldine.
Gläser, J. and Laudel, G. (2004). Experteninterviews und qualitative Inhaltsanalyse
als Instrumente rekonstruierender Untersuchungen. Wiesbaden: VS Verlag für
Sozialwissenschaften.
Gonzalez, R.-G., Jose, L., and Llopis, J. (2004). A Study of Information Systems Outsourcing Risks. Paper
presented at the Twelfth European Conference on Information Systems, Turku, Finland.
Goo, J., Kishore, R., Nam, K.,
Rao, H. R., and Song, Y. (2002). Persistance of IS Relationship: An
Accelerated Event-Time Survival Analysis. Paper presented at the Eighth Americas Conference on
Information Systems, Dallas, USA.
Goo, J., Kishore, R., Nam, K.,
Rao, H. R., and Song, Y. (2003). Managing IT Sourcing Relationships Using
Service Level Agreements: A Relational Exchange Theory Approach. Paper presented at the Ninth
Americas Conference on Information Systems, Tampa, USA.
Goo, J., Kishore, R., and Rao, H. R. (2000). A Content-Analytic
Longitudinal Study of the Drivers for Information Technology and Systems
Outsourcing. Paper
presented at the International Conference on Information Systems 2000, Brisbane, Australia.
Goo, J., Kishore, R., and Rao, H. R. (2004a). Management of
Information Technology Outsourcing Relationships: The Role of Service Level
Agreements. Paper presented
at the International Conference on Information Systems 2004, Washington, D.C., USA.
Goo, J., Kishore, R., and Rao, H. R. (2004b). Managing IT
Outsourcing Relationships Using Service Level Agreements (SLAs): A
Multi-Dimensional Fit Approach.
Paper presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Gopalakrishnan, S., Kochikar, V. P.,
and Yegneshwar, S. (1996). The
Offshore Model for Software Development: The Infosys Experience. Paper
presented at the ACM
SIGCPR/
SIGMIS Conference on Computer Personnel Research, Denver, USA.
Graham, J. and Lam, M.
(2003). The Chinese Negotiation.
In: Harvard Business Review, 81(10), 82-91.
Gray, C. and Larson,
E. (2000). Project Management – The
Managerial Process. Boston: McGraw-Hill.
Grebe, M., Kottmann,
D., and Nettesheim, C. (2003). Business
Process Outsourcing – aber richtig! In: Information and Management Consulting, 18 (3), 25-30.
Guba, E. and Lincoln, Y. (1985). Naturalistic
Inquiry. Beverly Hills: Sage.
Günther, O. and Tamm, G. (2000). Business Models for ASP Marketplaces. Paper presented at
the Eighth European Conference on Information Systems, Vienna, Austria.
Gupta, U. G. and Raval, V. (1999). Critical Success
Factors for Anchoring Offshore Projects. In: Information Strategy: The Executive's Journal, 15(2), 21-27.
Habler, J. (2004). Outsourcing am Beispiel von Finanzdienstleistern.
Speech delivered at the conference „Anwenderforum IT-Outsourcing“, December 1, 2004, Offenbach a. M.
Hackney, R. and
Hancox, M. (1999). Information Technology
Outsourcing: Conceptualizing Practice in the Public and Private Sector. Paper
presented at the 32nd Annual Hawaii International Conference on System Sciences,
Hawaii, USA.
Haeberlein, T. (2004). Outsourcing
unter Sicherheitsaspekten. Federal Agency for IT Security, Bonn.
Hallikainen, P., Nurmi, A., and
Rossi, M. (2005). Coordination of Outsourced
Information System Development in Multiple Customer Environment - A Case Study
of a Joint Information System Development Project. Paper presented at
the 38th Hawaii International Conference on System Sciences, Hawaii, USA.
Hamel, G., and Prahalad, C. K. (1990). The Core
Competence of the Corporation. In: Harvard
Business Review, May-June 1990, 79-91.
Haried, P. and Nazareth, D. (2005). Application of Ethical Frameworks to IT Offshoring. Paper presented
at the Eleventh Americas Conference on Information Systems, Omaha, USA.
Haried, P. and Zahedi, F. M. (2004).
The Next Phase of IT Outsourcing - Utility
Computing: Understanding Utility Computing Acceptance. Paper
presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Hauptmanns, P. (1999). Grenzen und
Chancen von quantitativen Befragungen mit Hilfe des Internet. In: Bandilla, W.,
Bantinic, B., and Gräf, L. (Eds.), Online
Research – Methoden, Anwendungen und Ergebnisse, Göttingen: Verlag für
Psychologie Dr. C. J. Hogrefe, 21-38.
Hayes, D., Hunton, J. E., and Reck,
J. (1999). The Market's Reaction to Information
Systems Outsourcing Announcements. Paper presented at the Fifth America
Conference on Information Systems, Milwaukee, USA.
Heart, T., Pliskin, N., and Tractinsky, N. (2004). Modeling
Intention to Use an Application Service Provider. Paper presented at the Tenth Americas Conference on
Information Systems, New York City, USA.
Heeks, R. B. (1999). Software Strategies in Developing Countries.
In: Communications of the ACM, 42(6), 15-20.
Heylighen, F. (1999). Post-modern Fragmentation. In:
Heylighen, F., Joslyn, C., and Turchin, V. (Eds.), Principia Cybernetica Web.
HICSS. (2005). Thirty Years of HICSS - A Brief History of the Hawaii
International Conference on System Sciences. Retrieved August 22, 2005, from <http://www.hicss.Hawaii, USA.edu/history.pdf>.
Hinterhuber, H. H., and Stuhec, U.
(1997). Kernkompetenzen und
strategisches In-/Out-sourcing. In: Zeitschrift
für Betriebswirtschaftslehre, Ergänzungsheft Marketing, 1-20.
Hirschheim, R., Jayatilaka, B., and Schwarz, A.
(2002). Determinants of ASP Choice: An Integrated
Perspective. Paper presented at the 35th Hawaii International Conference on
System Sciences, Hawaii, USA.
Hirschheim, R. and Lacity,
M. (1993). Information Systems
Outsourcing: Myths, Metaphors, and Realities. Chichester: Wiley.
Hirschheim, R. and Lacity, M.
(2000). The Myths and Realities of Information
Technology Insourcing. In: Communications of the ACM, 43(2), 99-107.
Hitt, L. M. and Snir, E. M. (1999). Vendor Screening in IT Contracting with a Pilot Project. Paper
presented at the International Conference on Information Systems 1999, Charlotte, USA.
Ho, V. T., Soon, A., and Straub, D. (2003). When Subordinates Become
IT Contractors: Persistent Managerial Expectations in IT Outsourcing. In: Information Systems Research,
14(1), 66-86.
Hofstede,
G. (1982). Cultural
Dimensions for Project Management. Paper presented at the Seventh Internet
World Congress on Project Management, Kopenhagen, Denmark.
Holtbrügge, D. (2005). Personalmanagement, Second Edition. Berlin Heidelberg: Springer.
Homans, G. C. (1961). Social Behavior: Its Elementary Forms. New York: Harcourt Brace Jovanovich.
Homp, C. and Krüger,
W. (1997). Kernkompetenz-Management: Steigerung von Flexibilität und Schlagkraft im
Wettbewerb. Wiesbaden: Gabler.
Huang, J. and Yang, C.
(2000). A Decision Model for IS Outsourcing. In: International Journal of Information Management, Vol. 20, 225-239.
Huang, R., Lee, J.-N., and Miranda,
S. M. (2004). How Many Vendors Does it Take to
Change a Light Bulb? Mitigating the Risks of Resource Dependence in Information
Technology Outsourcing. Paper presented at the International
Conference on Information Systems 2004, Washington, D.C., USA.
Huang, R. and Miranda, S. M. (2004).
Exploring Role Assignments in Staffing Decisions by
IT Outsourcing Providers. Paper presented at the Tenth Americas
Conference on Information Systems, New York City, USA.
Huynh, M. Q., Kwok, R. C.-W., Lee,
J.-N., and Pi, S.-M. (2003). IT Outsourcing
Evolution-Past, Present, and Future. In: Communications of the ACM, 46(5),
84-89.
Ilie, V. and Parikh, M. (2004). A Process View of Information Systems Outsourcing Research:
Conceptual Gaps and Future Research Directions. Paper presented at
the Tenth Americas Conference on Information Systems, New York City, USA.
Induslogic (2004). Offshore
Readiness Framework. Retrieved November 21, 2005, from <http://www.induslogic.com/company/assessment.html>.
Jacobson, I. and Lidman, S.
(2004). Controlled Offshore Outsourcing
with an Active Process. Retrieved September
24, 2004, from <http://www.jaczone.com/papers/Outsourcing
WithActiveProcess7.pdf>.
Jayatilaka, B. (2000). The Role of Developer and User Knowledge
Domains and Learning in Systems Development. Paper presented at the Sixth Americas Conference on Information
Systems, Long Beach, USA.
Jenkins, A., Kock, N., and Wellington, R. (1999).
A Field Study of Success and Failure Factors in Asynchronous Groupware
Supported Process Improvement Groups. In: Business
Process Management Journal, 5(3), 238-253.
Jensen, M. C. and
Meckling, W. H. (1976). Theory of the Firm: Managerial Behavior, Agency Costs
and Ownership Structure. In: Journal of
Financial Economics, Vol. 3, 305-360.
Kähler, W.-M. (2004). Statistische
Datenanalyse. Wiesbaden: Vieweg.
Kaiser, K. M. (2004a). Crisis in American Information Systems
Education: Innovations to Address the Threat of Offshoring. Paper presented at the International
Conference on Information Systems 2004, Washington D.C., USA.
Kaiser, K. M. (2004b). SIG ISO Panel: Offshore/Nearshore Software
Development: Growth Issues by Region/Country for Information Technology
Management and Researchers.
Paper presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Kalakota, R. and Robinson, M. (2004). Offshore Outsourcing – Business Models, ROI and Best Practices.
Alpharetta: Mivar Press.
Kaplan, R. S. and Norton, D. P. (1996). The Balanced Scorecard. Translating Strategy into Action. Boston: Harvard Business School Press.
Kern, T. (1997a). The Gestalt of an Information Technology
Outsourcing Relationship: An Exploratory Analysis. Paper presented at the 18th International Conference on Information
Systems 1997, Atlanta, USA.
Kern, T. (1997b). Panel 11: The Rhetoric, Reality, and Future of
the Relationship Dimension in Information Technology Outsourcing. Paper presented at the
International Conference on Information Systems 1997, Atlanta, USA.
Kern, T. and Kreijger, J. (2001). An Exploration of the Application Service Provision Outsourcing
Option. Paper presented at the 34th Hawaii International Conference on System
Sciences, Hawaii, USA.
Kern, T. and Silva, L. (1998). Mapping the Areas of Potential Conflict in the Management of
Information Technology Outsourcing. Paper presented at the Sixth European Conference
on Information Systems, Aix-en-Provence, France.
Kern, T. and
Willcocks, L. (1998). IT Outsourcing as Strategic Partnering: The Case of the UK Inland Revenue. In: European Journal of Information Systems,
7(1), 29-45.
Kern, T. and Willcocks, L. (1999). Contracts, Control and 'Presentation' in IT Outsourcing: Research in
Thirteen UK Organisations. Paper presented at the Seventh European Conference
on Information Systems, Copenhagen, Denmark.
Khandewal, V. and Miller, J. (1992). Information
System Study. In: Opportunity Management Program, IBM Corporation, New York.
Khanzanchi, D. and Munkvold, B. (2002). On the Rhetoric and Relevance of IS Research
Paradigms: A Conceptual Framework and Some Propositions. Paper presented at
the 36th Hawaii International Conference on System Sciences, Hawaii, USA.
Kiely, T. (1997). Business Processes: Consider Outsourcing. In: Harvard
Business Review, 75(3), 11-12.
Kim, J. W. and Meso, P. (2005). Toward a Framework of Cultural Effects on Software Development. Paper
presented at the Eleventh Americas Conference on Information Systems, Omaha, USA.
Kim, Y.-G. and Lee,
J.-N. (1999). Effect of Partnership Quality on IS Outsourcing Success:
Conceptual Framework and Empirical Validation. In: Journal of Management Information Systems, 15(4), 29-61.
Kim, Y.-M., Lee, J-N., and Miranda,
S. M. (2004). IT Outsourcing Strategies: Universalistic,
Contingency, and Configurational Explanations of Success. In: Information
Systems Research, 15(2), 110-131.
Kishore, R., Randeree, E., and Rao, H. R. (2005). Exploring the
Moderating Effect of Trust and Privacy in the Adoption of Application Service
Providers in the Healthcare Industry.
Paper presented at the 38th Hawaii International Conference on System Sciences,
Hawaii, USA.
Kishore, R., Rao, H. R., and Swinarski, M. E. (2001). Impact of
ASP Capabilities on Application Service Quality. Paper presented at the Seventh Americas Conference on Information
Systems, Boston, USA.
Kishore, R., Rao, H. R., and Swinarski, M. E. (2004). The Effects
of Power and Partnership on Application Service Provider Commitment,
Cooperation, and Compliance.
Paper presented at the 37th Hawaii International Conference on System Sciences,
Hawaii, USA.
Klein, H. and Myers,
M. (1999). A Set of Principles for Conducting and Evaluating Interpretive Field
Studies in Information Systems. In: MIS
Quarterly, 23(1), 67-94.
Klepper, R. (1995).
The Management of Partnering Development in I/S Outsourcing. In: Journal of Information Technology, Vol. 10,
249-258.
Knolmayer, G. (2002). Cybermediaries
Supporting the Management of Independent Workers: A Case Study of Extended
Outsourcing Relationships. In: Hirschheim, R. A., Heinzl, A., and Dibbern, J.
(Eds.), Information Systems Outsourcing:
Enduring Themes, Emergent Patterns and Future Directions, Berlin, Heidelberg, New York: Springer, 432-448.
Kobayashi-Hillary, M. (2004). Outsourcing to India - The Offshore Advantage. Berlin: Springer.
Koh, C., Soon, A., and Straub, D. W. (2004). IT Outsourcing Success: A Psychological Contract Perspective. In: Information
Systems Research, 15(4), 356-373.
Krcmar, H., Leimeister, J. M., and Sidiras, P.
(2004). Success Factors of Virtual Communities from the
Perspective of Members and Operators: An Empirical Study. Paper presented at the 37th Hawaii
International Conference on System Sciences, Hawaii, USA.
Krishna, S., Sahay, S., and Walsham, G.
(2004). Managing Cross-Cultural Issues in Global Software
Outsourcing. In: Communications of the ACM, 47(4), 62-66.
Krystek, U. and Walldorf, G. (2002).
Frühaufklärung länderspezifischer
Chancen und Bedrohungen. In:
Krystek, U. and Zur, E. (Eds.), Handbuch
Internationalisierung. Globalisierung – eine Herausforderung für die
Unternehmensführung, Berlin Heidelberg: Springer, 651-671.
Kuang, J., Lau, J., and Nah, F. (2001). Critical Factors for Successful Implementation
of Enterprise Systems. In: Business Process Management Journal, 7(3). 285-296.
Kuhn, T. (1970). The Structure of Scientific Revolutions.
Chicago: The University of Chicago Press.
Kulik, P. (1997). Software
Project Success Factors. White paper, February 1997.
Kumar, N. and Palvia, P. (1998). Influence Factors and Control in
International IT Outsourcing Management: A Contingency Perspective. Paper presented at the Fourth Americas
Conference on Information Systems, Baltimore, USA.
Laabs, K.-P. (2004). Offshore Outsourcing und
Co-Sourcing. In: Gründer, T. (Ed.), IT
Outsourcing in der Praxis - Strategien, Projektmanagement, Wirtschaftlichkeit,
Berlin: Erich Schmidt, 116-129.
Lacity, M. C. and Willcocks, L. P. (1998). An Empirical
Investigation of Information Technology Sourcing Practices: Lessons from
Experience. In: MIS
Quarterly, 22(3), 363-408.
Lacity, M. C. and Willcocks, L. P. (2001). Global Information Technology Outsourcing – In Search of Business
Advantage. Chichester: John Wiley & Sons.
Lado, A. A.,
Parzinger, M. J., and Ramarapu, N. (1997). Issues in Foreign Outsourcing. In: Information Systems Management, 14(2),
27-31.
Lancellotti, R.,
Schein, O., Spang, S., and Stadler, V. (2003). ICT and Operations Outsourcing in Banking. In: McKinsey (Ed.), McKinsey on IT – Articles Volume Three. Stamford, 80-102.
Lee, J.-N. and Kim, Y.-G. (2003). Exploring a Causal Model for
the Understanding of Outsourcing Partnership. Paper presented at the 36th Hawaii International Conference on
System Sciences, Hawaii, USA.
Levina, N. and Ross, J. W. (2003). From The Vendor's Perspective: Exploring the Value Proposition in
Information Technology Outsourcing. In: MIS Quarterly, 27(3), 331-364.
Levina, N., Xin, M., and Yang, S. (2003). Information Technology
Workforce Structure and Compensation: Implications for Outsourcing. Paper presented at the
International Conference on Information Systems 2003, Seattle, USA.
Lewis, E. J. E. (1998). The Use of the Risk-Remedy Method for
Evaluating Tenders for Outsourcing Information Technology in the Australian
Public Sector. Paper
presented at the Seventh European Conference on Information Systems, Copenhagen, Denmark.
Lewis, E. J. E. (2000). Building Business-Based Service Levels
for IT Outsourcing Contracts: The Measure to Manage (M2P) Performance
Measurement System. Paper
presented at the Eighth European Conference on Information Systems, Vienna, Austria.
Lin, T.-C, Sun, P.-C., and Sun,
S.-Y. (2002). The Factors Influencing Information Systems
Outsourcing Partnership - A Study Integrating Case Study and Survey Research
Methods. Paper presented at the 35th Hawaii International Conference on
System Sciences, Hawaii, USA.
Lionbridge (2005). Global IT
Outsourcing: The Lionbridge Five-Stage Process to Reduce Risk. Retrieved November
21, 2005,
from <http://www.lionbridge.com/kc/ec.asp?kb=it_
outsourcing>.
Litke, H.-D. (2002): Internationales Projektmanagement.
In: Krystek, U. and Zur, E. (Eds.), Handbuch
Internationalisierung. Globalisierung – eine Herausforderung für die Unternehmensführung,
Berlin Heidelberg: Springer, 373-391.
Louvieris, P. and Sourenkova, T. (2005). IT Outsourcing in Tourism Businesses in the UK:
Decision-Making Approach. Paper presented at the Thirteenth European
Conference on Information Systems, Regensburg.
Maeliens, M. and Newell, S. (2001). Managing the Resourcing Process in an IT Outsourcing Environment: A
Case Example. Paper presented at the Ninth European Conference on Information
Systems, Bled, Slovenia.
Mani, R. V. S. and Rajkumar, T. M. (2001). Offshore
Software Development - The View From Indian Suppliers. In: Information
Systems Management Science, 18(2), 63-73.
Marcolin, B. L. and McLellan, K. L. (1998). Effective IT
Outsourcing Arrangements.
Paper presented at the 28th Hawaii International Conference on System Sciences,
Hawaii, USA.
Markus, M. L. (1983). Power,
Politics, and MIS Implementation. In: Communications
of the ACM, 26(6), 430-444.
Mårtensson, A. (2001). On Selective IT Sourcing: Choices in
Application Development. Paper
presented at the Seventh Americas Conference on Information Systems, Boston, USA.
Matloff, N. (2004). Globalization and the American IT Worker. In: Communications
of the ACM, 47(11), 27-29.
Maxwell, J. (1996). Qualitative Research: An Interactive
Approach. Thousand Oaks: Sage.
Mayer, A. (2005). Prozessanalytische
Betrachtung von Outsourcing-Projekten – Effizienz- und Effektivitätssteigerung
durch planerische Integration der Kooperationsphasen-Charakteristika. In: Köhler-Frost,
W. (Ed.), Outsourcing – Schlüsselfaktoren der Kundenzufriedenheit, Berlin:
Erich Schmidt, 175-193.
Mayer, A. and Söbbing, T. (2004). Outsourcing leicht gemacht. Frankfurt Wien: Ueberreuter.
McFarlan, W. (1981). Portfolio Approach to Information
Systems. In: Harvard Business Review, 59, September/October, 142-150.
McGuire, E. G. and McKeown, K. A.
(2000). A Case Study of Strategic Metrics use in a
CMM-Based Outsourcing Environment. Paper presented at the Sixth Americas Conference
on Information Systems, Long Beach, USA.
McKeen, J. and Smith, H. (2001). Managing External Relationships in IS. Paper presented at
the 34th Hawaii International Conference on System Sciences, Hawaii, USA.
Medlin, B. D. and Vannoy, S. A.
(2005). IT-Enabled Business Process Onshore Outsourcing:
An Empirical Analysis. Paper presented at the Eleventh Americas
Conference on Information Systems, Omaha, USA.
Miles, R. and Snow, C.
(1978). Organizational Strategy,
Structure and Process. New York: McGraw-Hill.
Mingers, J. (2001).
Combining Research Methods: Towards a Pluralistic Methodology. In: Information
Systems Research, 12(3), 240-259.
Moczadlo,
R. (2002). Chancen und Risiken des
Offshore Development. Empirische Analyse der Erfahrungen deutscher Unternehmen.
Retrieved April 15, 2004,
from <http://www.
competence-site.de/itmanagement.nsf/0/dc35545d2cd2c94fc1256d9c004e98b1?OpenDo
cument>.
Morabito, V. (2003). An Empirical Investigation of Determinants
to Buy Application Services from ASPs.
Paper presented at the Eleventh European Conference on Information Systems, Naples, Italy.
Morse, J. (1991). Approaches to
Qualitative-Quantitative Methodological Triangulation. In: Nursing Research,
40(1), 120-123.
Morse, J. (2003). Principles of Mixed Methods and Multimethod
Research Design. In: Tashakkori,
A. and Teddlie, C. (Eds.), Handbook of Mixed Methods in Social and Behavioral Research. Thousand Oaks: Sage, 189-208.
Munoz, C. (2003). Applying Real Options and Game Theory to
Information System Decision Making: The Application Software Provider Case. Paper presented at the Ninth
Americas Conference on Information Systems, Tampa, USA.
Murphy, L. and Yao, Y. (2002). Client Relationship Development for Application
Service Providers: A Research Model.
Paper presented at the 35th Hawaii International Conference on System Sciences,
Hawaii, USA.
Myers, M. D. (1997). Qualitative Research in Information Systems. In: MIS Quarterly, 21(2), 241-242.
Mylonopoulos, N. A. and Theoharakis,
V. (2001). Global Perceptions of IS Journals. In: Communications
of the ACM, 44(9), 29-33.
Nagpal, P. (2004). Use of TCE Framework to study IT Sourcing:
Over-application or Under-theorizing? Paper presented at the Tenth Americas
Conference on Information Systems, New York City, USA.
NASSCOM (2005). List of Quality Certified Companies.
Retrieved September
9, 2005, from
<http://www.nasscom.org/QualityCertified.asp>.
Natovich, J. (2002). IT Project Failure and Vendor Related Risks:
IS Outsourcing a Solution or a Problem? Paper presented at the Eighth
Americas Conference on Information Systems, Dallas, USA.
Nelson, K. and Somers, T. (2001). The Impact of Critical Success Factors
Across the Stages of Enterprise Resource Planning Implementations. Paper presented at the 34th Hawaii International
Conference on System Sciences, Hawaii, USA.
NetSkill (2002). E-Interview.
Best-of-Breed-Lösungen bei IT-Partnern. Sind deutsche Berater und indische
Entwickler die Zukunft der europäischen Anwendungsentwicklung. Retrieved April
15, 2004,
from <http://www.competence-site.de/itmanagement.nsf/4e24e48
e4c74907fc1256d200034ede0/8eb8471857dbc59dc1256d9c004d55a9!OpenDocument>.
Oecking, C. and Westerhoff, T. (2005). Erfolgsfaktoren langfristiger Outsourcing-Beziehungen.
In: Köhler-Frost, W. (Ed.), Outsourcing - Schlüsselfaktoren der Kundenzufriedenheit,
Fifth Edition. Berlin: Erich Schmidt, 35-52.
Oh, W. (2005). Why Do Some Firms Outsource IT More Aggressively
than Others? The Effects of Organizational Characteristics on IT Outsourcing
Decisions. Paper presented
at the 38th Hawaii International Conference on System Sciences, Hawaii, USA.
Orlikowski, W. J. (1993). CASE Tools as Organizational
Change: Investigating Incremental and Radical Changes in Systems Development.
In: MIS Quarterly, September 1993, 309-340.
Outlay, C. N. and Ranganathan, C. (2005). Exploring the Downside
of IT Outsourcing: Outsourcing Tactics, Layoffs, an Organizational Outcomes. Paper presented at the Eleventh
Americas Conference on Information Systems, Omaha, USA.
Overby, S. (2003a). The Hidden Costs of Offshore Outsourcing. Retrieved
March 19, 2004, from <http://www.cio.com/archive/090103/money.html>.
Overby, S. (2003b). Inside Outsourcing in India. Retrieved
March 19, 2004, from <http://
www.cio.com/archive/060103/outsourcing.html>.
Pandit, N. R. (1996). The Creation of Theory. A Recent
Application of the Grounded Theory Model. In: The Qualitative Report, 2(4),
December 1996.
Parikh, M. and Parolia, N. (2005). Conflicts in IS Outsourcing:
Developing a Research Model.
Paper presented at the Eleventh Americas Conference on Information Systems, Omaha, USA.
Pärnistö, J. (1997). Outsourcing End-user Support. Paper presented at the Fifth
European Conference on Information Systems, Cork, Ireland.
Patnayakuni, R. and Seth, N. (2001).
Incorporating a Social Perspective to the Adoption
of Application Service Provider Model. Paper presented at
the Seventh Americas Conference on Information Systems, Boston, USA.
Patton, M. (1987). How
to Use Qualitative Methods in Evaluation. Newbury Park: Sage.
Penrose, E. T. (1959).
The Theory of the Growth of the Firm.
New
York: Blackwell.
Pfeffer, J. (1981). Power in Organizations. Marshfield: Pitman.
Pfeffer, J. (1982). Organizations and Organization Theory. Boston: Pitman.
Pfeffer, J. and
Salancik, G. R. (1978). The External
Control of Organizations: A Resource Dependence Perspective. New York: Harper & Row.
Pfeiffer, W. and Weiss, E. (1995). Methoden
zur Analyse und Bewertung technologischer Alternativen. In: Zahn, E. (Ed.), Handbuch Technologiemanagement,
Stuttgart: Schäffer-Poeschel, 663-679.
Pinto, J. and Prescott, J. (1988). Variations in Critical Success Factors over the Stages in the
Project Lifecycle. In: Journal of
Management, 14(1), 5-18.
Pinto, J. and Slevin, D. (1987). Critical Factors in Successful
Project Implementation. In: IEEE
Transactions on Engineering Management, 34(1), 22-27.
Plant, R. and Willcocks, L. (2004). The Sourcing of eBusiness
Projects: Research into Practice.
Paper presented at the 37th Hawaii International Conference on System Sciences,
Hawaii, USA.
Porter, M. E. (1985). Competitive Advantage: Creating and
Sustaining Superior Performance.
New
York, London: Free Press.
Prehl, S. (2005). Der
holprige Weg zum Nearshoring. Retrieved September 1, 2005, from
<http://www.computerwoche.de/index.cfm?pageid=304&artid=77864&category=256&src=Online>.
Pulkkinen, J. (2004). The Paradigms of E-Education. An Analysis of
the Communication Structures in the Research on Information and Communication
Technology Integration in Education in the Years 2000–2001. Doctoral thesis at the University of Oulu, Finland.
Quinn, J. B. (1980). Strategies for Change: Logical
Incrementalism. Homewood: Irwin.
Rack, P. (2001). Offshore
Outsourcing – Ein Mittel zur Behebung des IT-Fachkräftemangels. Retrieved March 19, 2004 from <http://www.ecin.de/strategie/outsourcing>.
Raghavan, V. V. and Sakaguchi, T.
(2003). Metrics of Vendor Capabilities in Offshore
Outsourcing of Information Technology Functions: Measurement and Analysis. Paper
presented at the Ninth Americas Conference on Information Systems, Tampa, USA.
Ramaprasad, A. and Williams, J. (1998). The Utilization of Critical Success Factors:
A Profile. Paper presented at the
29th Annual Meeting of the Decision
Sciences Institute, Las
Vegas, USA.
Rao, M. T. (2004). Key Issues for Global IT Sourcing:
Country and Individual Factors. In: Information Systems Management, Summer
2004, 16-21.
Raval, V. (1999). Seven Secrets of Successful Offshore
Software Development. In: Information Strategy: The Executive’s Journal,
15(4), 34-39.
Reich, R. B. (2005). Plenty of Knowledge Work to Go Around. In: Harvard
Business Review, 83(4), 17.
Reilly, C. T., Rouse, A. C., and Seddon, P. B. (2001). Benchmarking
and Information Technology Outsourcing Outcomes. Paper presented at the Seventh Americas Conference on
Information Systems, Boston, USA.
Remus, U. (2006). Critical
Success Factors of Implementing Enterprise Portals. Paper presented at the
39th Hawaii International Conference on System Sciences, Hawaii, USA.
Ribbers, P. M. A. and Van der Zee,
H. T. M. (2000). Scenarios for Strategic Sourcing of
Information and Communication Technology. Paper presented at
the 33rd Hawaii International Conference on System Sciences, Hawaii, USA.
Ricardo, D. (1821). On the
Principles of Political Economy and Taxation, Third Edition. London: John
Murray.
Robey, D. (1996). Diversity in
Information Systems Research: Threat, Promise and Responsibility. In: Information Systems Research, 7(4),
400-408.
Rockart, J. (1979). Chief Executives Define Their Own Information
Needs. In: Harvard Business Review,
March/April 1979, 81-92.
Rockart, J. (1982). The Changing Role of the Information Systems
Executive: A Critical Success Factors Perspective. In: Sloan Management Review, 23(1), 3-13.
Rockart, J. and Van Bullen, C. (1986). A Primer on Critical Success
Factors. In Rockart, J. and Van Bullen, C. (Eds.), The Rise of Management
Computing. Homewood: Irwin.
Ross, J. W. and Weill, P. (2002). Six IT Decisions Your IT People Shouldn't Make. In: Harvard Business Review, 80(11), 84-91.
Schaaf, J. (2004). Offshoring:
Globalisierungswelle erfasst Dienstleistungen. Retrieved January 7, 2005, from
<http://www.dbresearch.de/PROD/DBR_INTERNET_DE-PROD/
PROD0000000000178654.pdf>.
Schaaf, J. and Weber,
M. (2005). Offshoring-Report 2005. Ready
for Take-off. Retrieved February 22, 2006, from <http://www.dbresearch.com/PROD/DBR_INTERNET_EN-PR
OD/PROD0000000000188321.pdf>.
Schwarz G. (2005a). Outsourcing:
Eine Einführung. In:
Hermes, H.-J. and Schwarz, G. (Eds.), Outsourcing.
Chancen und Risiken, Erfolgsfaktoren, rechtssichere Umsetzung, Munich: Haufe, 15-37.
Schwarz G. (2005b). Shared-Service-Projekte
managen – ein Fünfphasenmodell. In: Hermes, H.-J. and Schwarz, G. (Eds.), Outsourcing. Chancen und Risiken,
Erfolgsfaktoren, rechtssichere Umsetzung, Munich: Haufe, 119-136.
Searcy, D. L. and Woodroof, J. B.
(2003). Outsourcing a Faculty Activity Application
Through a Self-Service Web-Enabled Application Service Provider. Paper
presented at the Eleventh European Conference on Information Systems, Naples, Italy.
Selig, G. J. (1997). Systems and Network Integration and
Outsourcing - Is it a Global Imperative for Multinational Operations? Paper
presented at the 30th Hawaii International Conference on System Sciences, Hawaii, USA.
Shah, M. and Siddiqui,
F. (2002). A
Survey of Research Methods Used to Investigate Critical Factors. Paper presented at the European
Conference on Research Methodology for Business and Management Studies, Reading, UK.
Simon, H. A. (1957). Models of Man: Social and Rational. New York: Wiley.
Simon, H. A. (1960). The New Science of Management Decision. New York: Harper.
Singh, P. V. and Walden, E. A.
(2003). Flexibility and Cost in Information
Technology Outsourcing: Balancing Opposing Goals. Paper presented at
the Ninth Americas Conference on Information Systems, Tampa, USA.
Söbbing, T. (2002). Handbuch
IT-Outsourcing. Rechtliche,
strategische und steuerliche Fragen. Frankfurt Wien: Ueberreuter.
Sparrow, E. (2003). Successful IT Outsourcing: From
Choosing a Provider to Managing the Project. London: Springer.
Stephan, R. (2005). Kommunikation
und Wissenstransfer - Schlüsselfaktoren für erfolgreiche Offshore-Projekte. In:
Hermes, H.-J. and Schwarz, G. (Eds.), Outsourcing - Chancen und Risiken,
Erfolgsfaktoren, rechtsichere Umsetzung. Freiburg: Haufe, 221-229.
Stratopoulos, T. (2005). Electronic Alliances: Outsourcing for
Competitive Advantage. Paper
presented at the Eleventh Americas Conference on Information Systems, Omaha, USA.
Sumner, M. (1999). Critical
Success Factors in Enterprise Wide Information
Management Systems Projects. Paper presented at the
Americas Conference on Information
Systems, Milwaukee, USA.
Thompson, R. L.
(1967). Organizations in Action. New York: McGraw-Hill.
TransCrit (2004). Offshore IT-Entwicklung. Retrieved March 15, 2005, from <http://www.
transcrit.com/de/>.
Umble, E. and Umble, M. (2001). Enterprise Resource Planning Systems:
A Review of Implementation Issues and Critical Success Factors. Paper presented at the 32nd Decision Sciences Institute Annual
Meeting, San Francisco, USA.
Urquhart, C. (2001). An Encounter with Grounded Theory: Tackling the
Practical and Philosophical Issues. In: Traut, E. (Ed.), Qualitative
Research in Information Systems: Issues and Trends. London: Idea
Publishing, 104-140.
Van Fenema, P. C. (1997). Coordination and Control of Globally
Distributed Software Development Projects: The GOLDD Case. Paper presented at the
International Conference on Information Systems 1997, Atlanta, USA.
Van Maanen, J. (1983). Reclaiming Qualitative Methods for
Organizational Research. In: Van Maanen, J. (Ed.), Qualitative Methodology, Beverly Hills: Sage,
9-18.
Venkatraman, N. (1997). Beyond Outsourcing: Managing IT Resources as
a Value Center. In: Sloan Management Review, 38(3), 14.
Walsham, G. (1993). Interpreting
Information Systems in Organizations. New York: John
Wiley & Sons.
Walsham, G. (1995). The Emergence of Interpretivism in IS Research.
In: Information Systems Research, 6(4),
376-394.
Walsham, G. (2002). Cross-Cultural Software Production and Use: A
Structurational Analysis. In: MIS Quarterly, 26(4), 559-380.
Ward, B. (1990). Planning for Profit. In: Lincoln, T. J. (Ed.), Managing
Information Systems for Profit. Chichester: John Wiley & Sons, 103-146.
Williamson, O. E.
(1975). Markets and Hierarchies, Analysis
and Antitrust Implications: A Study in the Economics of Internal Organization.
New
York: Free Press.
Williamson, O. E.
(1981). The Economics of Organization: The Transaction Cost Approach. In: American Journal of Sociology, 87(3),
548-577.
Williamson, O. E.
(1985). The Economic Institutions of Capitalism:
Firms, Markets, Relational Contracting. New York, London: Free Press.
Wong, B. (2004). A Study of the Perceptions of IT Professionals
on IT Outsourcing. Paper
presented at the Tenth Americas Conference on Information Systems, New York City, USA.
Yao, Y. (2002). Client
Relationship Development with Different Sectors of Appplication Service
Providers: An Extended Research Model.
Paper presented at the Eighth Americas Conference on Information Systems, Dallas, Texas.
Yin, R. K. (1989). Case Study
Research, Design and Methods, Revised First Edition, Beverly Hills:
Sage.
Yin, R. K. (1994). Case Study
Research: Design and Methods, Second Edition. Thousands Oaks: Sage.
Yin, R. K. (2003a). Case Study
Research, Design and Methods, Third Edition. Beverly Hills:
Sage.
Yin, R. K. (2003b). Applications
of Case Study Research, Second Edition. Thousand Oaks:
Sage.
Yoo, B. (2005). Outsourcing Game Software: A Longitudinal Study
of Make-or-Buy Decisions in U.S. Videogame Industry. Paper presented at the Eleventh Americas
Conference on Information Systems, Omaha, USA.
Zahedi, F. (1987). Reliability of Information Systems Based on Critical
Success Factors Formulation. In: MIS
Quarterly, 11(2), 187-203.
Zhang, L. (2004). IT Outsourcing and Competitive Advantage: A
Competency-based View.
Paper presented at the Tenth Americas Conference on Information Systems, New York City, USA.
|
