| Motivation
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From the perspective of companies worldwide, due to the increasing standardization of IT services, IT is losing in strategic importance...
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| CSF Identification
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Based on a comprehensive literature research, the conduction of 22 interviews with experts in the field of OSD, and the comparison of the developed CSF list with the content of related studies, we were able to develop a CSF model for OSD projects from a German-speaking client perspective...
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| CSF Analysis
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By means of an online survey with 103 representatives of German-speaking companies, we were able to analyze the relevance, the phase specificity, as well as the level of influence of the identified CSF for OSD projects...
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| CSF Analysis Tool |
Based on the results of the conducted online survey, our analysis tool enables companies to analyze the relevance, the phase specificity, and the level of influence of our list of CSF within their company-specific project context...
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| CSF Report
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With support of our report generator, companies can compile a list of particularly relevant CSF and obtain more detailed information on these CSF...
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| CSF Self Assessment
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Our self assessment enables company to assess to which extent their OSD projects fullfill the CSF relevant in their project context...
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| CSF Survey
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In order to analyze the identified CSF for OSD projects in more detail, we are currently implementing a second online survey with representatives of German-speaking clients, providers, and consultancies...
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| Contributions
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Our research results aim to create a deeper understanding of successful project management in the realm of OSD. In this context, the major research goal is to support German-speaking clients in the successful implementation of OSD projects...
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| CSF Research
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According to a study by Esteves, the CSF approach has been established and popularized over the last 30 years by a number of researchers, particularly Rockart...
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| Definition
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Carrying out research in the field of IT outsourcing and concentrating on OSD, IT offshoring can be regarded as a sub-field of IT outsourcing, and, in turn, OSD can be viewed as a sub-field of IT offshoring...
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| History
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According to Dibbern et al., the outsourcing of information systems initially consisted of an external vendor providing a single basic function to the customer...
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| Theoretical Foundations
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The field of IT outsourcing (in a broad sense) can be traced back to numerous theories, all of which may prove to be useful when identifying which IT activities shall be outsourced and determining how the outsourcing arrangement shall be coordinated and managed most efficiently...
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| Annotated Bibliography
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In an effort to provide a substantiated basis for our research project, we first analyzed the state-of-the-art of research on IT outsourcing (in a broad sense), hereby developing an annotated bibliography on this topic...
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| Market
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In English-speaking countries, IT outsourcing as well as IT offshoring have already been established as common business practices throughout the various industries...
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| Benefits
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In the style of Amberg and Wiener, the benefits of IT outsourcing can be classified into the following three categories...
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| Project Phase Model
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Based on the conducted literature review and the regular exchange of information with OSD experts during the course of a two-year research project with a German multinational company, we were able to develop an OSD project phase model from a client perspective...
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| Outlook
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Although the German IT offshoring market is still relatively small compared to the total German employment, IT offshoring is likely to increase in the future as particularly labor-intensive IT services (e. g., software development services) can be produced more cheaply in low-wage countries like India or Russia...
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| Research Areas
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Beside IT offshoring, and particularly offshore software development, the Department for Business Information Systems III of the Friedrich-Alexander-University Erlangen-Nuremberg conducts research in the following areas:
Competence management, IT economics, knowledge management, ...
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| Publications
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Our department has already published numerous conference papers, book chapters, studies, and working papers in the field of IT offshoring...
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| international-outsourcing.de
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In order to provide a central source of information as well as to enable nationwide and cross-border knowledge exchange in the field of IT offshoring, the department has developed an online platform...
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