Friedrich-Alexander-Universität Erlangen-Nürnberg

CRITICAL SUCCESS FACTORS OF
OFFSHORE SOFTWARE DEVELOPMENT PROJECTS

Lehrstuhl für BWL, insb. Wirtschaftsinformatik III, Prof. Dr. Michael Amberg
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CSF Analysis

Research Design

In the following sections, we first present the research objectives. Next, we introduce the research methodology applied and outline the research process implemented in order to reach the defined goals...

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Research Context

The second part of the online survey dealt with general information on the participants and comprised company-related information (information on the participants’ companies), project-related information (information on the OSD projects implemented by the participants and their companies respectively), and person-related information (information on the current position of the participants within their companies)...

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Relevance

First, the CSF are analyzed in regard to their general relevance. Here, we asked the participants of the online survey to assess the degree of relevance of each individual CSF. The assessment of the CSF was carried out by means of a Likert scale with values from 1 to 5, whereas 1 was equivalent to "not relevant" and 5 equivalent to "significantly relevant"...

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Phase Specificity

Within this section, we analyze the phase specificity of the 29 CSF. In this context, we asked the participants of the online survey to assign each CSF to one of the following project phases: Planning and analysis, decision and negotiation, or implementation. Alternatively to the mentioned project phases, the participants were able to categorize a CSF as cross-phase...

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Level of Influence

Within this section, we analyze the level of influence of the identified CSF for OSD projects. Here, we asked the participants of the online survey to specify for each individual CSF if this factor can be influenced in the short-term, the medium-term, or the long-term. Alternatively, the participants were able to categorize a CSF as not or rather conditionally influenceable...

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